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HomePond SuppliesFiltration/CirculationSunterra 204000 Pond Pump, 4300 GPH, Black |
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| Customer Reviews: | | Average Customer Review: ( 11 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
2 of 2 found the following review helpful:
Not so happy Sep 10, 2008
By Cheryl A. Drapeau-brown The pump worked great at first. But has shut down twice now. The pond is green, so we have to drain and get the pump out so I can send it back. I know the product is good and the next one will be fine but what a hassle.
1 of 1 found the following review helpful:
BAD PUMP Nov 07, 2009
By M. Pitcock I just boxed up my fourth and final Sunterra 204000 pond pump! The first three quit when the rotor seized inside the motor. The first pump lasted about one year, the second about six months, the third about one month and now the fourth pump continually trips the GFIC on the outlet after running about one month. I would definitely say there is a design or manufacturing problem. This one is going back to the store for a refund!
1 of 1 found the following review helpful:
Worked for less than 90 days Aug 01, 2009
By George B
"George"
Bought and installed a Sunterra 204000 pump in our garden pond in mid-May of 09. Before the end of July 09 the pump was not working correctly, cycling on and off. The Sunterra website appears to be off-line so I'm assuming I'll be having replacment problems.
3 of 4 found the following review helpful:
Pump didn't last long Oct 04, 2008
By Maryellen Walter
"book nut"
This pump worked for approximately one week and then completely stopped. Had to return it for credit.
3 of 4 found the following review helpful:
Don't even think about it Aug 09, 2008
By Renaeja If I could give negative stars, I would! For 2 months we've been promised a replacement pump from the company due to having to return the pump SIX TIMES at our local home store. Finally, after many calls, Sunterra admits that there is no pump being sent as there is 'an issue' with the current model. HOwever, they are sending one half the size as a replacement until the design flaw is fixed. Hmmm, considering the other customer reps told us the larger pump, the one we bought and paid for with our own hard earned money, was being sent out 'that day' I won't hold my breath on this one. My advice, buy 6 smaller non-Sunterra pumps if you need something this large, and save yourself the time, effort and the lies. I just hope our Koi understand and hold out until we can get something from a company that values its customers.
See all 11 customer reviews on Amazon.com
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