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HomeFish SuppliesAir Pumps & AccessoriesSmart Solar Portsmouth Birdbath |
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| Customer Reviews: | | Average Customer Review: ( 19 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
66 of 66 found the following review helpful:
 Unclear Directions Jun 01, 2006
By S. Null
I received the bird bath in a timely manner. BUT-the directions for the solar panel are unclear, need larger illustrations and do not show all parts. After much "tweaking" I finally got it up and running. It works now. Also, you must use distilled water, rainwater or filtered water. That info was not online. LATER review, I cannot change my stars to none. After the fountain was in the garden the gray coating peeled off in spots. I would not buy this product.
39 of 39 found the following review helpful:
 A Disappointment Sep 19, 2006
By D. Weiss
I bought this item a couple of years ago. The company that makes it is very good about backing up their warranty and sending replacement parts. The problem is the birdbath constantly has parts breaking so after awhile you just give up. Either the motor gives out, or the solar panel (I've replaced each 2-3 times) or the coating on the bowl starts flaking off. Another problem is unless there is direct, full sun the unit shuts off. A cloud passing by shuts it off, your shadow shuts it off, etc.
It's a great idea but poorly executed.
38 of 41 found the following review helpful:
 Solar Birdbath Apr 18, 2006
By K. D. Pritchett
"happy camper"
I just received this solar birdbath and am very pleased! It arrived quickly and in excellent shape. All parts were present including the instructions for installation- as well as for storage over the winter months.
It took about 5 minutes to install and is now running happily in my garden.
19 of 20 found the following review helpful:
Broken Solar Panel Jul 08, 2006
By John J. Crick
We received shipment within 5 days of placing order. Upon opening the box we saw that the inside box was crushed but the outside box that it was shipped in was in perfect condition so we know that the damage was not done by shiping.
Solar panel was totally smashed along with conections for the pump were cracked off. I called customer service and was told that a replacement would be sent within 10 working days. It is now almost 4 weeks and we still have not recieved anything. Very disapointed. Beware!!
14 of 14 found the following review helpful:
Bad Experience..Manufacturer Disconnected Phone! Aug 20, 2006
By Jeffrey E. Young
We received the birdbath and it worked OK for two days, then the pump stopped working entirely. Like the other reviewer below, we tried "tweaking" for hours on end, but to no avail.
I attempted to contact the manufacturer (STI Group) directly but their phone number is disconnected. I am now returning the item to Amazon as I have no other choice. BEWARE OF THIS ITEM AND COMPANY!!!
See all 19 customer reviews on Amazon.com
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