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HomeHorse SuppliesRiding ApparelBreechesWinter BreechesPetSafe Staywell 4-Way Locking Slim Cat Flap, Clear |
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| Customer Reviews: | | Average Customer Review: ( 4 customer reviews )
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Most Helpful Customer Reviews
1 of 1 found the following review helpful:
 Same poor design as the "big cat model" May 21, 2010
By B. Wishneski
"Ben"
This is the same exact design (and possibly exact same product just different title and packaging) as the "big cat door" that they make. So this is the review I gave to that product which will hold true to this item. The only difference is this one is clear which makes little sense to me because you will see all of the imperfections that occur when you cut a large hole in your door. That is half the point of this door system is to hide the hole and make it neat looking.
I purchased this product at a big box store and really wish i had read reviews before buying it. I am not one to do these sorts of reviews but this product and it's engineering has inspired me to write one.
Total time for setup = 3 hours. I am no carpenter but i am fairly handy.
The instructions are very limited and on one side of one sheet of paper. It does not go over some of the idiosyncrasies of putting this fine item together.
Step one is cut a hole in your door. Once your done with that and move on to step 2 which is starting to assemble this item, you realize the poor engineering and yet there is no turning back. The hole is there and it is made to fit this item, so you must trek on.
There are 2 panels that screw together with these plastic inserts that go between them. I know I will not be able to accurately describe them and how they fit together, but the bottom line is they only fit well as they come in the box. Once you cut them to fit the size of the door (which you have to do unless your door is 3 inches thick) they no longer fit the channels that they are supposed to. This makes it really frustrating as you try to line up the screws and they keep popping out of the channel because there isnt the lip on the piece of plastic that used to be there because you had to cut it off. My solution would be for this company to spring for the extra 5-10 cents that I am sure it cost them and include a few standard size's of these inserts and one that could be cut if for some reason your door is an uncommon size.
Next thing that got me was that the warranty for 10 years that I am sure helps to assist in the sale of this fine product is that it only covers the frame. It doesnt cover the moving parts which are really the only parts that could break. Essesntially that 10 year warrenty is so that the plastic door frame wont rot in your door.
Also of note in the warranty they specifically state "Petsafe will not pay for loss of time, or inconvenience..." If that is not a legal admission that this product isn't the greatest (to put it mildly)...
If i knew now what I knew then I would certainly not have purchased this item. I would have researched a bit more. For the few dollars you might save on this product you pay for in triple in frustration and time. I highly suggest a different pet door, and different brand as this one has not impressed me. Spend the money on higher quality and maybe even one that is less universal and more custom or specialized for whatever type of door you may have.
1 of 1 found the following review helpful:
do not buy.... May 13, 2010
By Valerie Filipowski
this was difficult to put together. it's clear so you can see the hole you cut out in the door, not a good look.
1 of 1 found the following review helpful:
doesn't hold up to persistent cats... Sep 10, 2009
By L M
Our cat broke through this door the first night we used it.
The plastic locking tabs simply couldn't hold up to a persistent 9lb cat, who simply pushed his nose into the bottom of the tab for a good 10 minutes until the tabs just snapped off.
We're replacing the door with a model that uses a panel to block the door, rather than flimsy plastic tabs.
1 of 2 found the following review helpful:
 Slimline Cat door Aug 24, 2008
By Duchess
This product was so easy to install and was as advertised, slim! I love that it is clear so it doesn't mess with your aesthetics. I put this in one panel of a bi-fold door. It is perfect! My cats on the other hand not so perfect.. we had to prop open the flap!
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