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| Customer Reviews: | | Average Customer Review: ( 15 customer reviews )
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Most Helpful Customer Reviews
58 of 59 found the following review helpful:
 I love this book. Jul 02, 1999
We couldn't find a book telling us how to run a pet grooming business until we came across this one, and we are so glad to own a copy. There are several how-to groom books but in our opinion this is the one to learn how to manage a grooming shop. Our only little bit of let down is you can use the book for a mobile grooming van business, but I wish it had even more about mobile. But, can't complain because there are NO books on mobile grooming anyway. Get this book if you want to run a professional grooming business. It's worked great for us in Nevada.
34 of 34 found the following review helpful:
 Finally a book about opening a pet grooming business! Aug 22, 1998
At first we thought this book might just be the author's story opening a famous grooming salon. To our surprise there is just a little about her experience, but all of her trade secrets in an easy-to-use business plan format. We have never seen a business book so well organized. Just the forms alone in the book make it worth the price. It really is a masterpiece of organizing so much information about a facsinating industry. I can see why it has won awards. Highly recommended for anyone thinking of opening a dog grooming business.
33 of 33 found the following review helpful:
Improved the net profit of our grooming business by 50%. Jan 05, 1999
I purchased From Problems to Profits in August of 1996, and by November begain implementing the plan in the book, The Madson Management System. In 8 months we had streamlined our staff, completely reworked our appointment scheduling, and not only adjusted our prices, but totally restructured our pricing methods. By the end of 1997 my accountant reported an improvement in our net profit of 50%. My wife and I are seeing our dream of a strong, healthy and growing business becoming a reality.
25 of 27 found the following review helpful:
Crossing Your T's and Dotting Your I's Leads to Profits Mar 28, 2002
By B. DesLauriers
"Healthy Living Tours"
Want a good model for starting and running a good business, then look no further. The author has done a superb job of laying out the daily activities that will lead to a successful Pet Grooming Business --- or just about any other type of service business I can think of.Here you will learn the tactics and follow-up needed to woo and keep customers for life. If ANY service business treated me, as a customer, like Madeline Bright Ogle does to hers, I too would become a raving fan. As customers all we ask for is a little respect, and yet so many businesses treat us like we are interrupting their day. The title says it all -- From Problems to Profits, is all about taking those ever-present problems that every business encounters on a daily basis, and converting them to profitable actions. For every challenge, there is an opportunity and the best businesses know how to create profitable opportunities out of challenges. You receive the nitty gritty on everything daily --- including the who, what, where, when and why of employees. Review her table of contents to see how detailed her advice is, then imagine how valuable this advice would be within your business, no matter what that may be. Want to become a success? Read this book, follow her advice and smile all the way to the bank. I look at the Amazon rating system as a grade for the author. If 5 stars equals an A, then I would give 'From Problems to Profits' and A+.
14 of 15 found the following review helpful:
Unbelievable great resource on owning a grooming business. Aug 23, 1998
Just about everything you need to know to start and grow a professional business. I was overwhelmed with the quality of this book. I recommend it to anyone starting a service business, even other than pet grooming.
See all 15 customer reviews on Amazon.com
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