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HomeWild Bird SuppliesWild Bird FeedersTube FeedersBirdscapes 329 Triple Tube 2-in-1 Feeder |
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| Customer Reviews: | | Average Customer Review: ( 26 customer reviews )
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Most Helpful Customer Reviews
21 of 22 found the following review helpful:
 Warning: Do not buy Perky Pet Products Oct 06, 2007
By Cindy
I bought this feeder from a local bird store. While attractive enough, I did not do my research before purchasing this feeder.
To fill the feeder you must unscrew the plastic dome lid and then screw the lid back on. The threading stripped within the first couple months causing the brown seed filler tray to come off with the dome lid. This left the 3 single tubes exposed which had to each be filled separately and very carefully. An impossible task without spilling bird seed all over the ground. Next the plastic dome lid cracked and I wasn't able to hang the feeder anymore, so I decided to call Perky Pet's customer service. I was absolutely shocked at their lack of helpfulness, professionalism or concern. They flatly stated that their warranty was only good for 30 days, something I obviously wasn't aware of. They promised to send a catalog with replacement parts and unfortunately, I'm still waiting for the catalog. I paid $65.00 for my feeder and expected it to last many many years, not just a few months.
Recently, I stopped by the bird store where I had purchased the feeder and told them my story, hoping they could help. Surprisingly they recited their own negative encounters with Perky Pet's lack of customer service in their business dealings. I suggested that they should educate their consumers before selling them a Perky Pet product, something I wish they had warned me about.
I have now done my research and am very pleased with Droll Yankee products, their lifetime warranty and customer service.
11 of 11 found the following review helpful:
JUNK Jul 14, 2007
By K. Bennett
I would not recommend this bird feeder. After three months of use the top threads (where the lid screws on) cracked. My boyfriend fixed that with a large plastic washer. It has now been in use for less than a year and this morning it broke beyond repair. CHEAP PLASTIC JUNK!
9 of 9 found the following review helpful:
Plastic Threads Break Nov 15, 2008
By Jon-Eric Simmons
After a few months, the plastic threads on the screw top cracked which sent the feeder plummeting to its death.
Don't buy this feeder. I wish I hadn't. It doesn't last.
Before it broke, I was fairly happy with it though.
7 of 7 found the following review helpful:
 Great Feeder, Value for Money Aug 02, 2009
By Nicola J. Armstrong
I was skeptical after reading other reviews but went ahead anyway. Glad I did. This is exactly the same feeder as the one I had for years that got broken by my lawn service employee. The original one I bought was made by Garden Treasures (they must have renamed or sold the design) and was purchased at one of the giant home improvement store chains. I don't know why they don't still sell it! I had it for 6 years. There is nothing wrong with the thread on the lid - just don't be heavy handed with it. If you balance the lid in place and just spin it freely it will always close like it's supposed to.
6 of 6 found the following review helpful:
cheap plastic junk Oct 20, 2008
By Irene Millsaps
"redboneruby"
I agree with everyone else about this feeder being junk. I too had the problem with the screw top threads cracking, wrapped electrical tape around mine. Part of the filler top broke off & the bottom tray is now cracked. It is also hard to clean. Had this thing 4 months & will not buy this brand again. Big waste of money!
See all 26 customer reviews on Amazon.com
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